Insights Consultant

Insights Consultant

  • Full Time
  • Anywhere

Website Chadwick Martin Bailey

Are you ready to up-level your insights career and work with the world’s leading brands? Our growing team is looking for Insights Consultants who are intellectually curious, passionate about research and data, and masters at weaving insights into compelling narratives. Insights Consultants are responsible for tackling dynamic and challenging business problems with hands-on quantitative and qualitative project execution.

Insights Consultants report to a Insights & Strategy Team Lead and partner closely with researchers at all levels, including Practice Leaders, Data and Analytics Experts, and the Field Management Team. Depending on project complexity and business needs, Insights Consultants may lead or assist on projects.

Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the world’s leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services. As a Top 50 Market Research firm, we’re known for our relentless business decision focus, creativity, deeply consultative approach, and rock-solid execution.

Responsibilities and Expectations

Client Services

  • Adhere to CMB’s defined approaches, processes, and best practices
  • Take advantage of training and development opportunities
  • Contribute to a team and/or committee for ongoing CMB initiatives
  • Follow CMB- and client-specific Information Security Policies
  • Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables

Essential Duties

  • Effectively communicate with Insights Associates, Senior Insights Associates, peers, and other senior staff
  • Become an expert for assigned key client accounts and integrate competitive, client, and industry information throughout project execution
  • Anticipate and identify project problems and find solutions independently or with moderate guidance
  • Assist in the planning, scoping, and pricing of project work with guidance and input from Project and Senior Consultants
  • Onboard and mentor new CMB talent

When leading projects:

  • Manage entire project lifecycle for quantitative and qualitative research
  • Serve as primary day-to-day client contact and manage all internal and client-facing project-related meetings
  • Monitor project budget, work plan, profitability, as well as project and billings schedule, to meet or exceed targets
  • Lead and collaborate with project team on writing questionnaires, developing tab and analysis plans, creating weighting schemes, reviewing advanced analytics outputs, developing report templates, populating and proofing data, analyzing quantitative and qualitative data, and writing clear and actionable report summaries and implications
  • Oversee internal project team members who are responsible for checking online survey programs, facilitating data collection/qual. fieldwork and monitoring sample quotas, coordinating with vendors, programming and proofing data tables, conducting advanced analytics, and populating and proofing client reports
  • Develop the “story” of each research project, crafting a compelling summary that utilizes visuals with guidance and input from Project and Senior Consultants

 When assisting on projects:

  • Assist project team with managing entire project lifecycle for quantitative and qualitative research, including client management and communication
  • Contribute to the development of questionnaires
  • Actively own and manage external vendor relationships throughout projects
  • Oversee data collection tasks, which includes: questionnaire programming, recruiting participants, and providing data collection updates
  • Collaborate with dedicated project team on data cleaning and processing, tabling, and proofing
  • Collaborate on the creation of client-ready reports and presentations, including template creation, table/chart formatting, proofreading, and editing
  • Assist with project administration tasks such as creating and updating project schedule, drafting project kick-off materials, and reviewing project budget and financials


  • Bachelor’s degree in Statistics, Market Research, Marketing, Psychology, Sociology, Applied Economics, Political Science, or related field
  • Minimum 3 years of professional market research experience or demonstrated success as a Senior Associate Researcher at CMB
  • Strong understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling)
  • Excellent communication skills
  • Experience delegating to, managing, and influencing teams and individuals
  • Excellent at establishing and managing relationships with clients, vendors, and co-workers
  • Extremely high attention to detail
  • Excellent at managing multiple projects, establishing priorities, and time management
  • Advanced knowledge in Microsoft Word, Excel, PowerPoint, and Outlook
  • Beginner knowledge/experience with project management or financial software
  • Experience with at least one research platform or data management/analysis software package (e.g., MarketSight, Qualtrics, Q, SPSS, SQL, Alteryx) preferred
  • Sense of humor and self-awareness


  • 10-30% travel required


*No Agency Assistance Required

*No visa sponsorship is available for this position.

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