AVP, Media & Entertainment Account Manager (Open to Remote)

AVP, Media & Entertainment Account Manager (Open to Remote)

  • Full Time
  • Boston

Website https://twitter.com/CMBInfo Chadwick Martin Bailey

Summary

Are you ready to advance your Insights career and lead research engagements with the world’s leading brands? The AVP, Media & Entertainment Account Manager will work closely with business development, project management, analytics, and marketing colleagues to engage with existing and potential media and entertainment clients, understand their primary research needs, craft quantitative & qualitative research solutions to address those needs, deliver superior client experiences, and ensure profitable business engagements. In this role you will be the senior person and individually responsible for overseeing the execution of research projects to ensure consistently superior client experiences. This role reports to a VP, Practice Leader. 

About CMB

Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the world’s leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services. As a Top 50 Market Research firm, we’re known for our relentless business decision focus, creativity, deeply consultative approach, and rock-solid execution.

Responsibilities and Expectations 

Sales and Account Management Team 

  • Partner with clients to ensure project success 
  • Ensure end-to-end client/project delivery in alignment with project team leading to high client satisfaction with project deliverables 
  • Clearly communicate needs and expectations to project teams 
  • Adhere to CMB’s defined approaches, processes, and best practices 
  • Follow CMB- and client-specific Information Security Policies 

Essential Duties 

  • Partner with VP, Practice Leader to establish and meet goals via a balanced scorecard (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship) 
  • Partner with VP, Practice Leader and Client Services team members to grow, nurture, and develop key client accounts through relationship building, thought leadership, and oversight on research project execution 
  • Partner with Business Development to meet sales goals for both new and existing clients  
  • Spearhead proposal development for client engagements in partnership with the marketing team and researchers across the organization  
  • Partner with the Strategy & Innovation Operations Team to ensure the research deliverables meet client and CMB expectations 
  • Act as Subject Matter and Media & Entertainment industry expert through speaking engagements, conference presentations, webinars, blogs, articles, and CMB’s self-funded research programs 
  • Work with Research Directors, Sales & Account Management, and People & Culture to effectively recruit and onboard new CMB talent 
  • Ensure a high degree of employee engagement and positive / professionally constructive feedback 
  • Successfully completes peer reviews on time as requested 

Qualifications 

  • Bachelor’s degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field 
  • 10+ years professional experience 
  • 5+ years independently managing multiple custom market research projects 
  • Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling) 
  • Demonstrated subject matter expertise in Media and Entertainment industry trends 
  • Demonstrated management or successful mentoring experience 
  • Experience delegating, managing, and influencing teams and individuals 
  • Understanding of complex market research methods 
  • Excellent at partnering on project resources and timelines 
  • Excellent at managing multiple relationships and priorities 
  • Excellent at establishing and managing relationships with clients, vendors, and co-workers 
  • Fluent in Microsoft Word, Excel, PowerPoint, and Outlook 
  • Sense of humor 
  • Self-aware 
  • A leader 

Travel

  • Up to 20%  

– No agency assistance required –

To apply for this job please visit cmbinfo.applytojob.com.

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