Sr. Insights Associate

Sr. Insights Associate

  • Full Time
  • Boston

Website Chadwick Martin Bailey

Our growing team is looking for the next generation of Insights Consultants to work with the world’s leading brands. The Senior Insights Associate role is on the track toward the Insights Consultants role. Senior Insights Associates contribute to quantitative and qualitative project execution through vendor management, contributing to questionnaire development, performing basic data analysis, assisting with client-ready deliverables, and more.

This role reports to a dedicated Insights Associate Team Manager based in Boston and supports successful client-project delivery across the company. Senior Insights Associates are assigned to more complex projects and have increased responsibility for anticipating, preventing, and troubleshooting project challenges. Senior Insights Associates new to CMB are provided a structured skills training program which offers introductions and access to Subject Matter Experts throughout CMB. They are also assigned a dedicated mentor (an experienced CMB Researcher) and presented with many opportunities to learn by observing and interacting with team members and clients.  

Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the world’s leading brands engage, innovate and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services. As a Top 50 Market Research firm, we’re known for our relentless business decision focus, creativity, deeply consultative approach and rock-solid execution.

Responsibilities and Expectations

Client Services

  • Adhere to CMB’s defined approaches, processes, and best practices
  • Take advantage of training and development opportunities
  • Contribute to a team and/or committee for ongoing CMB initiatives
  • Follow CMB- and client-specific Information Security Policies
  • Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables

Essential Duties

  • Assist project team with managing entire project lifecycle for quantitative and qualitative research, including client management and communication
  • Typically assigned to more moderate and highly complex projects
  • Contribute to the development of questionnaires
  • Actively own and manage external vendor relationships throughout projects
  • Oversee data collection tasks, which includes: questionnaire programming, recruiting participants, and providing data collection updates
  • Collaborate with dedicated project team on data cleaning, processing, tabling, and proofing
  • Collaborate on the creation of client-ready reports and presentations, including template creation, table/chart formatting, proofreading, and editing
  • Anticipate, prevent, and troubleshoot project challenges
  • Assist with project administration tasks such as creating and updating project schedule, drafting project kick-off materials, and reviewing project budget and financials
  • Effectively communicate with project managers, peers, and other senior staff
  • Demonstrate commitment to using CMB processes and tools


  • Bachelor’s degree in Statistics, Market Research, Marketing, Psychology, Sociology, Applied Economics, Political Science, or related field
  • Minimum 18 months of professional market research experience or demonstrated success as an
  • Associate Researcher at CMB
  • Ability to establish and manage relationships with clients, vendors, and co-workers
  • Extremely high attention to detail
  • Excellent at managing multiple projects and priorities
  • Advanced knowledge in Microsoft Word, Excel, PowerPoint, and Outlook
  • Strong knowledge of at least one research platform or data management/analysis software package (e.g., MarketSight, Qualtrics, Q, SPSS, SQL, Alteryx) preferred
  • Sense of humor and self-awareness

*No visa sponsorship is available for this position.
*No Agency Assistance Required

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