Senior Manager, Employee Experience & Engagement (Apply by: April 4, 2022)

Senior Manager, Employee Experience & Engagement (Apply by: April 4, 2022)

  • Full Time
  • Anywhere

Website Jobs for the Future

About JFF: 

Jobs for the Future (JFF) drives transformation of the American workforce and education systems to achieve equitable economic advancement for all.


About the position: 

Reporting to the Associate Director, Workforce Strategy & Planning, the Senior Manager, Employee Experience & Engagement will partner with JFF leadership, including the People & Culture team, to define and execute a vision for employee engagement and the culture we seek to create together.

The Senior Manager will be responsible for creating a positive, fun, values-centric experience for all employees working at JFF by proposing and creating new engagement initiatives, events and activities that cultivate employee belonging and well-being. The primary goal of this role will be to support JFFers to build strong connections with colleagues and have fun at work in addition to ensuring quality execution of overall people strategy including retention. 

The Senior Manager will plan and facilitate existing staff meetings, employee engagement touchpoints and social gatherings (virtual and in-person), including co-leading JFF’s bi-annual All Staff gathering (virtual, in-person or hybrid). 

As a new role on the People & Culture team, the Senior Manager’s work will be connected to and driven by JFF’s people strategy, retention goals, and culture building work. This is an exciting opportunity for a leader who is energized by designing, implementing and managing employee engagement for an equity-focused, diverse, mission-driven, geographically dispersed, hybrid workforce. The Senior Manager will work most closely with the People & Culture team, the Senior Director of Events, and social ambassadors across the organization.


What you’ll do:  

Design & Organize Employee Engagement Activities & Events

  • Design, plan and execute on opportunities for social staff engagement and connection, including but not limited to the management and coordination of the JFF social calendar including regional meet ups, hub city social events, networking events, and virtual and regional social groups and activities (e.g., book club, fitness challenges, annual “dance off” and more)
  • Design, plan and maintain important cultural rituals of celebration and acknowledgement including staff anniversaries, new hire welcomes, promotions and other key milestones
  • Partner with colleagues who are leading our diversity, equity, and inclusion work in order to facilitate JFF’s commitment to DEI
  • Promote and create new initiatives that address the challenges of hybrid work, retention and overall wellbeing
  • Create a cross-functional team of culture ambassadors who can activate JFF values across in their teams and throughout the organization
  • Work with the Senior Analyst, People Data & Systems to check and monitor employee experience and belonging through surveys, employee interviews and more
  • Support aspects of employee wellbeing by partnering with the Director, HR Administration and other key stakeholders
  • Engage employees in fun and connection through meaningful communications via JFF’s social media tools that create awareness of internal and external JFF initiatives, events, and community building

Design & Plan Staff Meetings

  • Serve on the design team for JFF’s bi-annual in-person All Staff Retreat, providing strategic design input that supports JFF’s people strategy and goals to plan the agenda, identify and schedule external speakers, and plan fun, social events during the retreat (both in-person and virtual as needed)
  • Lead project management for the All Staff Retreat, executing various aspects of the pre-meeting planning, in-person logistics, and post-meeting debriefs, partnering with JFF events team
  • Serve as the primary point of contact for internal and external speakers to ensure they are set up for success during the retreat
  • Support data collection for staff meetings, including staff anniversaries, role changes/promotions, new hire introductions, etc.
  • Serve as the point of contact for inbound questions from staff about the meeting agendas and travel arrangements

Who you are:  

  • You are energized by building human connection and creating employee experiences that foster engagement, inclusion, and belonging
  • You are a creative idea generator who is a designer of fun, connection and community
  • You are a passionate, outcomes-driven relationship-builder committed to making a measurable difference in the workplace by building a positive, equity driven culture
  • You are an exceptional project manager, with facility for creating and managing technology and systems to support events with strong time management skills
  • You have 3+ years of program management and/or project management experience, including projects requiring cross-functional team alignment
  • You have 3+ years of experience within a team focused on organizational development, employee experience, diversity, equity and inclusion, employee engagement, or events management
  • You have experience effectively partnering with HR and business teams to build best practice HR/talent programs and strategies is a plus
  • You are organized, people-focused, data-driven and calm in the face of competing priorities with a strong customer-service orientation
  • You thrive in a dynamic and changing, growth-oriented environment
  • You love to have fun while getting the work done!
  • You possess high energy and passion for JFF’s mission; ability to apply JFF’s core values to all areas of your work
  • You model inclusive leadership, working effectively with diverse staff, and building and stewarding an organizational culture that embraces diversity, equity and inclusion
  • You build positive, effective, collaborative cultures and teams wherever you work
  • You are a curious and adaptive learner, with a willingness to take in new information, perspectives and data to inform your work
  • You demonstrate a growth mindset and a desire to continuously improve in your work and approach
  • You are able and willing to travel up to 20% (The frequency will vary according to mix of projects. Note: JFF staff travel is currently limited given the evolving context around the COVID-19 pandemic).  

Diversity, Equity and Inclusion at JFF: 

JFF is committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. JFF fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.  

As part of our commitment to diversity, equity and inclusion, JFF strongly encourages people impacted by the criminal legal system to apply.


To apply: 

As part of your application, please include your resume and a thoughtful cover letter, addressed to Kelsey Morse, Associate Director, Workforce Strategy & Planning, outlining how your skills and experience meet the qualifications of the position.

We are accepting applications through April 4, 2022. Applications submitted by that date will be reviewed and candidates will receive updates on their candidacy by the week of of April 11.


JFF offers a competitive salary and benefits package, commensurate with experience and skills. 

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