Program Manager – Judicial Institute

Program Manager – Judicial Institute

Massachusetts Trial Court

Title: Program Manager- Judicial Institute

Pay Grade: Management

Starting Pay:$88,695.37- $130,866.23/Yr.

Departmental Mission Statement: The mission of the Judicial Institute is to advance justice through the collaborative design and delivery of quality continuing professional education and training for court personnel and judges throughout the Commonwealth of Massachusetts.


Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

This position will require some travel and some overnight stays associated with conferences held throughout the Commonweath of Massachusetts. 

The person in this position will work a minimum of three days in the office and potentially more depending upon business operational needs. 

Please upload a current resume and cover letter during the application process. 

 All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview.

Starting salary is based on applicant experience.

The primary location is:

2 Center Plaza

Boston, MA 02108 


Position Summary: 

Working within the Judicial Institute of the Executive Office of the Trial Court, the Program Manager is responsible for collaborating with other Judicial Institute staff, with judges and other trial court and appellate court personnel, and with external stakeholders and presenters, on all aspects of professional development for judges and the entire Trial Court workforce, including conducting needs assessments, identifying and training faculty, designing and producing curriculum for both online and instructor led training, developing written materials, managing programs, and implementing and evaluating professional development programs. The Program Manager plays an integral role in implementing the Trial Court and Judicial Institute Strategic Plans and participates on a variety of committees.

Supervision Received:  Reports to the Deputy Director for Curriculum Development and Planning.

Duties: Works collaboratively with Judicial Institute staff and with members of Trial Court advisory, planning, and education committees, and working groups, and on court-wide or topic-specific committees to meet the training and professional development needs of judges and court personnel including:

Leads and participates in the curriculum development, design, and coordination of online, in-person, and hybrid training, education, and professional development programs for judges and court personnel to address the organizational, substantive, and administrative needs of the courts;

Conducts needs assessments for particular employment groups or roles, or related to defined topics;

Identifies training faculty and conducts faculty development programs;

Drafts program announcements, registration information, and other communications to court staff across the organization;

Creates events and sessions, and manages registration and communications through the Trial Court’s Learning Management System (LMS);

Prepares educational materials, including written materials to support education programs and conferences, and publications for distribution to court personnel;

Prepares draft transmittals and system communications that support professional development initiatives;

Travels to training facilities to set up, manage, coordinate, participate in, and break down educational programs;

Transports training materials and equipment to and from the training facility;

Engages in ongoing performance measurement and continuous improvement;

Works collaboratively with the Registrar/Administrative Coordinator, Fiscal Operations Supervisor, and others on such issues as tracking attendance and registration, engaging in the competitive bidding process, drafting contract documents for procurement of conference facilities, program faculty, and consultants; and manages program budgets and deadlines;

Interviews and evaluates training consultants and potential faculty for educational programs;

Maintains regular communication with program planning committees, working groups, key court personnel, and develops the agenda for program planning meetings;

Works cooperatively with supervisors and managers who provide oversight of and assistance to the Program Manager to ensure delivery of quality continuing education programs and resources, and regular performance measurement and efforts for continuous improvement; and

Performs all other related duties as required.




Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute.
Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions.
Applied Knowledge: Ability to effectively implement best practices for the training of court employees & officials with a demonstrated understanding of adult learning methods.
Problem Solving: Accurately assesses where training changes or enhancements are required within the Trial Court and recommends corrective action.
Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development.
Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
Collaboration; Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.


Minimum Requirements: The following are the minimum requirements for consideration for the position of Program Manager:

Bachelor’s degree in Education, Legal Studies, Business/Project Management or related field, and Five (5) years’ experience in the design and development of workforce training & continuing professional education; or an equivalent combination of education and experience. A graduate degree in Education, Law or Business Management is preferred.

Knowledge of adult/workforce learning principles, curriculum design, and organizational development;

Demonstrated experience in leading, coordinating, and collaborating with advisory and planning work groups and committees;

Demonstrated experience in the development of in-person, online, and hybrid-learning education and professional development programs for adults;

Project management experience and ability to work on and manage multiple projects simultaneously;

Ability to work independently and collaboratively as a member of a team;

Ability to understand and adapt legal principles to educational programs;

Consistent communication of a positive attitude, high level of professionalism, and commitment to ethical behavior in the workplace;

Strong organizational and administrative skills;

Strong writing skills and oral communication skills, including strong public speaking and facilitation skills;

Ability to serve as a group facilitator and/or leader;

Ability to use personal computers and related software such as MS Office Word, Excel, and PowerPoint;

Ability to negotiate consultant contracts and to specify contract requirements;

Ability to travel throughout the Commonwealth with a personal automobile and physically transport and handle a large volume of training materials and equipment; and

Ability to maintain positive, effective, professional working relationships with court officials, judges, court staff and colleagues.
Preferred Knowledge & Skills:

Experience creating events and sessions in a Learning Management System (LMS) and managing all aspects of registration and marketing of courses in an LMS preferred;

Experience building eLearning curricula and familiarity with eLearning instructional design;

Familiarity with the structure of the Massachusetts Judiciary and general knowledge of Massachusetts General Laws, case law, court rules, and court procedures.


All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview.


Employment with the Trial Court is contingent upon passage of a criminal record check.

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