People & Operations Coordinator

People & Operations Coordinator

  • Full Time
  • Boston

Website Rian Immigrant Center

Creating pathways to new beginnings

People & Operations Coordinator

FULL TIME – EXEMPT: 40 Hours per week

The Rian Immigrant Center is seeking a skilled People & Operations Coordinator to support our organizational culture, systems, technology, and facilities management. This position works closely with the Director of People and Systems to ensure that all day-to-day operations of Rian run efficiently and effectively, supporting a robust range of programs and functions in alignment with Rian’s mission, policies, procedures, and budget. This position is ideal for someone with an interest in growing a career in Operations.



  • Support the mission and values of Rian by demonstrating a commitment to social justice and equity; actively participating in Rian’s efforts toward being an anti-racist organization; and value, promote, and integrate anti-racist ideas and policies into our work. 

Technology/Information Management

  • Responsible for ensuring that Rian’s technology infrastructure (internet, email, server, phones, CRM) meets Rian’s business needs and is highly available, secure and easy to use. This may include:
    • Procurement of hardware and software.
    • Collaborating with our IT service provider.
    • Administering our Google suite, websites, hosting server, and DNS names.
    • Supporting availability of our database, email, phone system, and internet.


  • Support any projects surrounding improvements to facilities, health, and safety.
  • Ensure Rian has a rigorous system for receiving incoming mail and processing outgoing mail. 

Recruitment and Employment

  • Support the lifecycle of the employee from recruitment through termination with an eye towards employee wellness, teambuilding, and professional development.
  • Support the flow of timely and helpful information to staff about policies, procedures, staff-wide events and related organizational matters.
  • Support building systems to collect employee feedback.
  • Administer Rian’s benefits plans



  • Commitment to the overall mission and values of Rian
  • Experience or demonstrated interest in human resources, management of technology and operations
  • Practical experience working on issues of equity, diversity and inclusion strongly preferred
  • Experience working a small to medium sized nonprofit organization preferred.
  • Excellent interpersonal and communications skills, with the ability to interact effectively with a diverse staff.
  • Strong planning and organizational skills, with great attention to detail and follow-up
  • Interest in building and maintaining organizational systems
  • Project management experience or interest
  • Strong planning and organizational skills, with great attention to detail and follow-up
  • Ability to problem-solve, take initiative, and think creatively
  • Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities
  • Ability to address complex and sensitive issues with confidentiality, good judgment and professionalism.
  • Ability to use spreadsheets and databases to manipulate data and create meaningful reports.


Status: Exempt

Reports to: Ilona Drew, Director of People and Systems


How to Apply: Please send a cover letter and resume as a PDF to with People & Operations Coordinator as the subject line.


Rian Immigrant Center is committed to a policy of providing equal employment opportunities for all and does not discriminate on the basis of race, color, ethnic or national origin, creed or religion, gender identity, sexual orientation, marital status, age, veteran status, or physical or mental disability. We encourage applications from all those interested and qualified.



Rian Immigrant Center offers a comprehensive, multi-service approach to supporting families from more than 126 countries. Rian provides the immigration legal, resource and support services, and educational support immigrants need to gain stability, security, and build pathways to success. Rian was founded in 1989 by a group of immigrants, and we have assisted over 40,000 immigrants make successful transitions to new beginnings in New England.


In addition to our services, rooted in the tradition of welcoming others and social justice, we help newcomers find community, and stand up for immigration policies that are humane and just. We are proud to continue the tradition of welcoming immigrants to this country and working together to create a better future for all. Rian strives to intentionally create an environment for staff, individuals we serve and others, that fosters intercultural belonging, and is anti-racist and equitable. We are committed to valuing and promoting anti-racist ideas and policies.


Working at Rian: Our staff of thirty-plus; immigration attorneys, social workers, educators, youth workers and others, bring enthusiasm and a commitment to our mission and the work at the Center. We work as one team. Our generous benefits package includes a hybrid work environment with flexible worktime, health benefits, 20 vacation days, 15 holidays, 5 sick days, a 403(b) plan, and occasional off-site community building time together.

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