Assistant HR Director

Assistant HR Director

  • Full Time
  • Concord

Website Town of Concord Town of Concord

Town of Concord

The town of Concord, a dynamic and innovative organization committed to fostering a positive work environment, seeks a talented, motivated, and professional team player to assist the HR Director in administering the Town-wide personnel programs for 285 FT & 300+PT employees. As the Assistant HR Director, you will play a pivotal role in shaping our HR strategies, policies, and practices. You’ll collaborate closely with the HR Director and other stakeholders to drive organizational excellence. If you’re passionate about people, thrive in a fast-paced environment, and have a strategic mindset, we encourage you to apply! Requires equivalent to Bachelor’s degree in related discipline & 3+ yrs. increasingly responsible related experience. Working knowledge of MUNIS desirable; as well as experience in a municipal or union environment.


Starting Salary Rate: $88,150 – $105,778, depending on qualifications.


Applications must be received by Friday, May 10, 2024.  The Town reserves the right to modify the application deadline, and/or to accept applications after the deadline, to best serve the interest of the community.

After the deadline, all applications will be reviewed, and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. 

Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal, credit and motor vehicle record checks, and a drug screening.  Costs for these pre-placement requirements will be borne by the Town.

The Town of Concord, MA is EEO Employer.  We value diversity and welcome candidates of all backgrounds to apply.



Under the general supervision of the Human Resources Director, performs professional, technical and administrative work in assisting the Human Resources Director in administering the Town’s personnel programs and ensuring compliance with state, federal, and local personnel laws and regulations. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under the direction and control of the position.  Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures.  Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.




External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.


¨       Assists with the development, oversight and maintenance of all department functions and programs. Supervises frontline office staff and functions; develops procedures; resolves problems; prepares and processes complex forms, correspondence, and reports; oversees and participates in the maintenance of accurate personnel paper files and electronic records in the HRIS (human resources information systems) database; and coordinates with other departments as necessary.


¨       Assists and advises employees, managers, vendors, job seekers, other Towns, and other governmental units regarding human resource functions and services.


¨       May assume certain responsibilities of the Human Resources Director in their absence.


¨       Plans and coordinates the Town’s recruitment and hiring activities. Works with department managers to prepare and submit announcements and advertisements, communicate with candidates, screen and track applications, develop and approve interview questions, interview candidates, and present recommendations to the Town Manager. Oversees and participates in the processing of new employee paperwork. Conducts policy orientation sessions. Ensures recruitment and hiring activities are performed in compliance with applicable laws and regulations.


¨       Assists the Human Resources Director in investigating and following through on employee complaints, grievances, and appeals.


¨       Assists with maintenance, dissemination, and consistent application of personnel bylaws, policies, procedures, and collective bargaining agreements. Drafts new and revised documents; advises on interpretation and application; reviews requests and actions to ensure compliance; may approve routine actions that comply with policy. 


¨       Oversees the administration of the Workers’ Compensation and Injured-On-Duty programs. Reviews injury reports and medical documents; communicates with appropriate agencies, insurance companies, and attorneys; monitors claims to ensure legal or administrative action is taken when necessary; and communicates with injured employees.

¨       Oversees the administration of medical and other leaves, ensuring compliance with the Family & Medical Leave Act, Americans with Disabilities Act, and other applicable laws, regulations, and Town policies; communicates with employees and supervisors relative to leave.


¨       Coordinates employee training programs. Assists with assessing Town needs, developing training content, and locating appropriate resources. May assist in conducting workshops when appropriate.


¨       Provides administrative support to the Human Resources Director in administering the Town’s Classification and Compensation Plan. Drafts job descriptions; assists in studies; compiles data; provides compensation data to other communities.


¨       Performs special projects and related responsibilities as initiated and requested.


¨       Performs other related duties as required, directed or as the situation dictates.


¨       Regular attendance and punctuality at the workplace is required.



Provides functional supervision to two or more staff.  Responsibilities include interviewing and recommending candidates for hire; planning, assigning, and directing work; scheduling; evaluating performance; training, rewarding and disciplining employees; and addressing complaints and resolving problems. 





¨       Bachelor’s Degree in a related discipline, including coursework in human resource management or public administration, plus four or more years of increasingly responsible, relevant experience; or any equivalent combination of education and experience.  HRIS and supervisory experience highly preferred; experience in municipal or unionized desired.


¨       Must obtain and maintain clearance to obtain Criminal Offender Records Information (CORI).




¨       Strong interpersonal skills with high level of emotional intelligence and social perceptiveness; above-average ability to communicate effectively both verbally and in writing; ability to handle emotionally charged situations confidently and professionally; ability to effectively deal with all members of the public in a courteous and tactful manner; ability to establish and maintain good working relationships with coworkers.


¨       Thorough knowledge of the principles, practices, regulations, and applicable laws related to personnel administration.


¨       Strong time management and organizational skills; attention to detail; ability to multi-task and regularly reassess priorities.  Ability to work under pressure and manage stress.


¨       Strong critical thinking and deductive and inductive reasoning skills; ability to develop systems using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


¨       Strong knowledge of and skill in using Microsoft Office and HRIS applications, including ability to perform more complex tasks such as report creation, document formatting, data/document merging, spreadsheet/formula development, and troubleshooting. 


¨       Ability to work independently and to handle assignments with high degree of flexibility.


¨       Ability to maintain high-level confidential and strategic information.




External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.


Normal office environment, not subject to extreme variations of temperature, noise, odors, etc.  Majority of work is performed in a moderately noisy work environment, with constant interruptions. 


Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished.


Operates computer, printer, video display terminal, keyboard, calculator, telephone, copier, facsimile machine and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.



The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.


This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

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