The Town of Concord seeks an innovative and dynamic leader to manage and promote its Town-wide Aquatics program. As a leader in both municipal sustainability and fiscal responsibility, Concord is committed to strengthening its community through fitness, healthy living, and social awareness.  The Aquatics Director will be an essential member of the Recreation Management Team, overseeing (2) two full time aquatic supervisors, a team of part time staff as well as all aquatics and water fitness-related programming year-round. Concord has several aquatics facilities including a state-of-the-art, Town-owned, natatorium with four pools; a seasonal outdoor pool and a newly acquired public bathing beach with over 200’ of pristine shoreline along one of the Commonwealth’s Great Ponds.

Successful applicants should have a background of progressively responsible aquatics experience, including supervisory experience. Excellent customer service and communication skills, as well as strong budgeting and financial management skills are a must. Familiarity with aquatic safety services management, aquatic programming and aquatic facility management required. Candidates must have a current Lifeguard certification and a valid driver’s license. Full salary range: $56,294 $75,758; starting salary based on qualifications.  We value diversity and welcome candidates of all backgrounds to apply.

Applications must be received by Friday, March 17, 2023 (for priority consideration, submit by March 10th).  The Town reserves the right to modify the application deadline, and/or to accept applications after the deadline, to best serve the interest of the community.

After the deadline, all applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. 

Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal, motor vehicle and credit record checks, a physical exam, and a drug screening.  Costs for these pre-placement requirements will be borne by the Town.

 

GENERAL SUMMARY:

Under the general supervision of the Beede Swim & Fitness Center’s General Manager, performs administrative, managerial and supervisory duties for Concord’s town wide aquatics program. Ensuring coordination and consistency of both programming and regulations across multiple aquatic venues in Town requires incumbent to handle a significant amount of details, each varying in substance and complexity.

The Director shall oversee all aquatics staff including (2) full-time staff, one focused on lifeguards and facility safety and the other focused on aquatic programming and special events, part-time and seasonal employees. Incumbent is expected to coordinate the daily management of the Beede Swim and Fitness Center’s aquatics programs as well as the seasonal management of White Pond Beach and Emerson Park’s outdoor pool, in conjunction with other Concord Recreation management. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under their direction and control, the Director is expected to show initiative in developing programming and completing necessary tasks relative to safety and customer satisfaction.

 

ESSENTIAL JOB FUNCTIONS:
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

¨      Directs and participates in the daily operations of the Beede Swim and Fitness Center’s aquatics operation as well as the seasonal aquatics operations of White Pond and Emerson Pool.  Develops and maintains operating procedures for all aquatics sites including seasonal opening and closing procedures. 

¨      Organizes and supports full time aquatic staff to hire, manage and oversees various types of employees and volunteers including aquatics fitness instructions, swim coaches, physical therapists, head lifeguard, lifeguards, water safety instructors, and aquatics related maintenance personnel and vendors. Process CORI and SORIs for all Beede staff members and volunteers and manages Work Permit tracking for all aquatics staff.

¨      Organizes and supports full time aquatic staff to administer staff scheduling, payroll, evaluation of performance; maintains records for employee certifications and work permits. Ensures that all work is performed in compliance with established policies and procedures and applicable safety regulations, MA State health codes, local and state building codes, and regulations for public bathing beaches in Massachusetts.

¨      Understands, follows, and trains all full time and part time staff in the routines and procedures for effective lifeguarding and rescues at all sites; ensures in service trainings and emergency drills are consistent with American Red Cross guidelines and the State’s regulations for public bathing beaches and public pools. Observes staff at all sites and provides feedback on operation and best practices.

¨      Supports all types of swim programs at all facilities including but not limited to swim lessons, aquatics fitness, aquatics therapy, adaptive aquatics, master’s swim classes, parent/child swim programs, family swim programs, and special events in the pools and at the waterfront.  Develops and markets programs, continually working to expand aquatics offerings.

¨      Facilitates CPR/First aid training, Lifeguard Certification Training, Lifeguard Recertification Training and Water Safety Instructor training, as needed. Support Recreation Department staff with certification and recertification classes, as needed.

¨      Work collaboratively with Concord Recreation staff to prepare plans for summer camp, annually.

¨      Provides excellent customer service for membership and program participants. Assists in registering customers for programs. Responsible for ensuring program information in registration software and on Department websites are accurate.

¨      Creates all aquatic revenue projections and associated budgets annually and seasonally, as required. Presents budgets for approval and continually examines revenues and expenses to ensure spending projections are not exceeded.

¨      Purchases materials needed for aquatics programming at all locations including, but not limited to: rescue equipment, pool chemicals, first aid supplies, staff apparel and program materials; manages and maintains inventory.

¨      Monitors outside user groups and facility rentals relating to aquatics including private rentals and competitive events.

¨      Evaluates all aquatics operations and makes recommendations for future seasons’ operations.

¨      Leads the Aquatics team in a spirit of cooperation and teamwork ensuring that Concord Recreation goals, philosophies and objectives are met.

¨      Expected to observe all programs, including those outside of regular working hours, including nights and weekends, as needed or as requested.

¨      Performs special projects and related responsibilities as initiated and requested.

¨      Performs other related duties as required, directed or as the situation dictates.

¨      Regular attendance at the workplace is required.

 

SUPERVISORY RESPONSIBILITY:

Directly supervises the activities and performance of and provides functional oversight to all aquatics staff and volunteers including: (2) full time Aquatic Supervisors, aquatics fitness instructions, swim coaches, physical therapists, head lifeguard, lifeguards, and water safety instructors. Carries out supervisory responsibilities in accordance with Concord’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

EDUCATION & EXPERIENCE:

Any combination of education and experience that provides the ability to perform functions is qualifying.  A typical example of this is:

¨      Bachelor’s degree in leisure services, recreation, or education, with three or more years of experience managing a large aquatic facility and/or implementing community-wide aquatic based programs, including supervisory experience; or any equivalent combination of education and experience.

¨      Lifeguard certification, required

¨      Waterfront Lifeguard certification, preferred

¨      Lifeguard Instructor, preferred. Required within 6 months.

¨      Lifeguard Instructor Trainer, preferred. Required within 12 months.

¨      Water Safety Instructor, preferred. Required within 6 months.

¨      Water Safety Instructor Trainer, preferred. Required within 12 months.

¨      Certified Pool Operator, preferred. Required within 6 months.

¨      Possession of a valid driver’s license, with the right to operate vehicles in Massachusetts.

 

KNOWLEDGE, SKILLS & ABILITIES:

¨      Working knowledge of multi-pool aquatic facility, procedures and equipment.  Thorough working knowledge of lifesaving techniques, CPR and First Aid. Knowledge of Commonwealth of Massachusetts Department of Public Health Minimum Standards for Swimming Pools (State Sanitary Code: Chapter V).

¨      Working knowledge and experience teaching various levels of Aquatics programming.  Excellent customer service skills to communicate effectively with all members of the public, including children and young adults, in a courteous and tactful manner, and to enforce facility rules and regulations.

¨      Ability to supervise and train subordinates, and to establish and maintain good working relationships with co-workers.

¨      Computer skills in word processing and spreadsheet applications and the ability to maintain a variety of records and statistics. Strong skills in budgeting and financial operations.

 

WORKING CONDITIONS & PHYSICAL DEMANDS:

Work is performed in large multi-pool aquatic facility and under pool facility office conditions.  Some work is performed outdoors in camp/outdoor pool environment; work includes exposure to various weather conditions and pool chemicals.  Noise may be moderate to loud at times.

Regularly required to stand, walk, crouch, stoop and sit; may spend a large portion of shift standing and/or walking.  Must be able to manipulate objects, tools or controls and common office/pool objects.  Frequently lifts and/or moves objects weighing up to 30 pounds such as equipment, supplies and chemicals. Moderate physical effort occasionally required to perform emergency lifesaving efforts. Vision and hearing at or correctable to normal ranges.

Normal office environment, not subject to extreme variations of temperature, noise, odors, etc.  Majority of work is performed in a moderately noisy work environment, with constant interruptions.  Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished.

Operates computer, printer, video display terminal, calculator, telephone, copier, facsimile machine and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.  The above is not intended to be an exhaustive list of all responsibilities and duties required.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.