Website Town of Concord, MA
Under the general supervision of the Town Assessor, performs technical, supervisory and administrative work in assisting the Town Assessor with all operations of the Assessing Division. Directs the Assessing Division in the absence of the Town Assessor. Carries out field and office work associated with collection of property data from the field and supervises all field-lister staff, including training, work assignment and quality control tasks. Oversees the accuracy of data entry into the computer-assisted mass appraisal system. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under their direction and control. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of independent judgment and initiative in completing assigned duties tasks, and special projects, particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.
ESSENTIAL JOB FUNCTIONS:
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
¨ Undertakes and supervises the collection of property data from the field and the accurate entry of accurate data into CAMA system.
¨ Assists Town Assessor in the valuation of property and the improvement of systems and processes.
¨ Assists Town Assessor in planning workload to ensure assessment deadlines are met.
¨ Responds to inquiries and requests from the public regarding property valuation and other work of the Assessing Division, in person, by phone or electronic means and in writing.
¨ Maintains data collection guide for the Town and updates as necessary.
¨ Performs office support functions as needed, including providing backup coverage for phone and counter service.
¨ Assists the Town Assessor in the analysis of sales trends and sales data, including all analytical work associated with the annual property valuation cycle and the periodic on-site state certification process.
¨ Performs special projects and related responsibilities as initiated and requested.
¨ Performs other related duties as required, directed or as the situation dictates.
¨ Regular attendance at the workplace is required.
Directly supervises the activities and performance of and provides functional oversight to field data collection staff and, in the absence of the Town Assessor, to the office staff. Carries out supervisory responsibilities in accordance with Concord’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems; and making recommendations to the Town Assessor concerning employee hiring, rewards or discipline.
EDUCATION & EXPERIENCE:
Any combination of education and experience that provides the ability to perform functions is qualifying. A typical example of this is:
¨ Bachelor’s Degree in a related field; five or more years of progressively responsible experience in assessing or appraising; or any equivalent combination of education and experience. Business or public service experience preferred.
¨ Must have MAA designation within 24 months of hire.
¨ Must possess valid motor vehicle operator’s license.
¨ Must supply own vehicle for use during work day; mileage reimbursement will be provided.
KNOWLEDGE, SKILLS & ABILITIES:
¨ Working knowledge of assessing/appraising procedures and mapping procedures.
¨ Ability to communicate effectively and tactfully with the public regarding complex financial issues.
¨ Strong organizational skills and attention to detail/accuracy. Ability to perform mathematical calculations.
WORKING CONDITIONS & PHYSICAL DEMANDS:
Regular periods spent outside, requiring exposure to weather conditions. Frequent periods spent at construction sites and on uneven terrain, requiring exercise of proper safety precautions.
Regular periods spent in normal office environment, not subject to extreme variations of temperature, noise, odors, etc. Majority of indoor work is performed in a moderately noisy work environment, with frequent interruptions. Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished.
Operates computer, printer, video display terminal, calculator, measuring tape, telephone, copier, facsimile machine and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching, climbing and stooping may also be required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.
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