Building Maintenance Custodian

Building Maintenance Custodian

  • Full Time
  • Concord

Website Town of Concord, MA


The Town of Concord is seeking an energetic, team-oriented, self-starter to join our Facilities team. This is an opportunity to have a direct, meaningful impact on people’s lives by performing cleaning & semi-complex maintenance of public buildings & grounds (not schools) to ensure safe, clean and sanitary facilities.  Position requires equivalent to a high school education with training in basic facilities maintenance and 2 years of related experience, good communication and basic computer skills.  Must have valid Driver’s License and ability to use personal vehicle during workday (mileage allowance provided). Work Schedule: Mon.- Fri. 7:00 a.m. to 3:30 p.m.  Pay range: $20.87 – $29.58/hour; starting pay based on qualifications.  We value diversity and welcome candidates of all backgrounds to apply.


Applications will be accepted until the position is filled.  All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. 

Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and motor vehicle record checks, a physical exam, and a drug screening.  Costs for these pre-placement requirements will be borne by the Town.



Under the supervision of the Custodial Maintenance Supervisor, performs cleaning and semi-complex maintenance of public buildings and grounds to ensure safe, clean and sanitary facilities.  Supports building users by providing physical, mechanical, organizational, and communication services related to furnishings, equipment, supplies, and space.  Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control.  Performs varied and responsible duties requiring knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures.  Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.   



External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Custodial/maintenance staff may be assigned to one or more facilities, on a regular or rotating basis.  While cleaning is a core function, additional responsibilities vary depending on the needs of each facility and may consist of any of the following:

¨      Cleans and disinfects assigned facilities, including but not limited to offices, conference rooms, kitchens, restrooms, locker rooms, storage areas, and recreational spaces.  Sanitizes high-touch surfaces such as handles, railings, doors, furniture, and equipment; sweeps, mops, and waxes floors and stairways; dusts and polishes furniture and metal work; vacuums and cleans carpets; washes walls, woodwork and windows; cleans sinks, toilets, showers, and appliances. Collects and properly disposes of trash, recycling and composting from buildings and grounds.

¨      Maintains cleanliness, safety, and appearance of grounds; picks up trash and debris; sweeps, walkways; washes exterior structures and equipment; removes snow and treats walkways to minimize ice.

¨      Monitors, replenishes, and installs supplies such as soap, hand sanitizer, toilet paper, paper towels, cleaning wipes, air fresheners, light bulbs, air filters, batteries, kitchen/meeting provisions, and other materials used by building occupants.  Checks inventory and condition of janitorial supplies and equipment and follows procedures for replenishing as needed. Inspects buildings and grounds for maintenance needs; informs supervisor of and addresses needs and issues as assigned.

¨      Moves and sets-up furniture, equipment, boxes, and supplies for building users.  Arranges and breaks-down rooms as directed for meetings and other functions.  Collects and delivers mail and supplies from/to Town staff and between facilities.  Serves a point of contact for requests and inquiries related to facilities, supplies, and miscellaneous needs for manual labor, following up and prioritizing as appropriate.

¨      Opens buildings at the start of day; secures buildings at the close of day; monitors hallways and directs the public to the proper locations; notes and reports signs of damage, theft or vandalism.

¨      Performs semi-complex maintenance, construction, installation, operation, and repair of interior and exterior structures, fixtures, equipment, systems, and grounds using basic carpentry, plumbing, electrical, painting, landscaping, and maintenance skills; complies with applicable safety codes.

¨      Monitors and operates HVAC, security, lighting, water, and other building and grounds systems; enters settings using programmable or computerized equipment; performs preventive maintenance and functionality tests. 

¨      Coordinates and exchanges operational and project information with building users, other custodians, contractors, service vendors, volunteers and MCI inmates; reports outcomes to Facilities Director or designated supervisor.

¨      Responds to facility emergencies, alarms, and other urgent maintenance needs during regular work hours and when called back. Works overtime or a flexible schedule when assigned for projects, to assist building users during meetings/events, to respond to weather events, or to address other facility needs. 

¨      Performs special projects and related responsibilities as initiated and requested.

¨      Performs other related duties as required, directed or as the situation dictates.

¨      Regular attendance at the workplace is required.



May provide functional guidance to other staff regarding custodial or maintenance tasks.



¨      High school education with training in basic facilities maintenance and two years of related experience; or any equivalent combination of education and experience.

¨      Valid driver’s license and ability to provide own vehicle for use during workday as needed to travel to various facilities (mileage allowance provided). 



¨      General knowledge of cleaning materials, methods and equipment. Basic knowledge of trades such as carpentry, painting, plumbing, electrical, and grounds maintenance.  Basic knowledge of and ability in using computers and email.

¨      Ability to read English and to understand and follow oral instructions. Ability to follow instructions and labels on cleaning supplies and equipment.  Ability to follow all applicable safety regulations and town procedures. 

¨      Ability to communicate effectively and tactfully with the public, co-workers, other employees, departments, officials and other agencies. 

¨      Skills and ability in performing basic maintenance of facilities and grounds, and safely operating maintenance tools and equipment.

¨      Ability to work efficiently and independently, organize time, and accomplish tasks based on priority.



Work involves exposure to unpleasant conditions such as dust, dirt, toxic fumes and caustic chemicals. Handles trash, garbage and other potential biohazards, requiring use of sanitary precautions. Outside work may involve various weather conditions. Works with moderately loud or vibrating equipment such as a vacuum, buffer, snow blower, mower or other custodial tools; near moving mechanical parts; and in precarious places and positions.

Physical agility is necessary to access all areas to be cleaned and maintained. Continuous walking, standing, climbing, balancing, crouching, grasping, pulling, reaching and stooping is required, with periods of sustained uncomfortable physical positions. Frequently required to lift, move and or push furniture and equipment which may weigh up to 50 pounds. May occasionally be required to lift or move more than 100 pounds. Intermittently works from ladders and on roofs.

Eye-hand coordination and finger dexterity required to use custodial and maintenance tools, operate standard office equipment (e.g., computer, monitor, keyboard, and phone), and set-up audio visual equipment for meetings.  Must be able to detect odors and distinguish colors. Must be able to operate an automobile.


The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.  The above is not intended to be an exhaustive list of all responsibilities and duties required.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

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