Environmental and Regulatory Coordinator

Environmental and Regulatory Coordinator

  • Full Time
  • Concord

Website Town of Concord, MA


The Town of Concord is seeking an organized, energetic, self-motivated individual with strong customer service and communication skills to be part of the Concord Public Works – Water & Sewer Division team.  Under the general supervision of the Water & Sewer Superintendent, the ERC will assist in the implementation of water quality, source protection and water conservation programs including, but not limited to, safety and security, sampling and analysis, regulatory compliance, emergency response and outreach initiatives. 

This is a full-time, exempt, managerial-professional position.  Base schedule is Monday – Friday 7:00am – 3:30pm.  Full pay range is $57,407- $86,590, plus full benefits package, including a pension.  Starting pay will be based qualifications and is typically in first half of range.

Applications will be accepted until the position is filled.  Applications received by February 28, 2023 will be given priority consideration. We value diversity and welcome candidates of all backgrounds to apply.

All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews and/or other assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. 

Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and motor vehicle history checks, a physical exam and a drug screening.  Costs for these pre-placement requirements will be borne by the Town.



Under the general supervision of the Water/Sewer Superintendent, assists in the implementation of water quality, source protection and water conservation programs including but not limited to safety and security, regulatory compliance, emergency response and outreach initiatives.  Performs varied and responsible duties requiring a vested understanding of departmental operations and of federal and state environmental and drinking water policies and regulations. Incumbent must exercise judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures.  Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.



External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Water Quality

¨      Performs drinking water quality testing activities in an accurate and proficient manner in accordance with established collection, analytical and reporting protocols.      

¨      Supports all aspects of drinking water quality monitoring activities required to evaluate treatment systems, processes changes and chemical dosage activities including maintenance of in-line and portable monitoring equipment.  

¨      Maintains all aspects of an in-house laboratory used to support basic wet chemistry analysis in keeping with drinking water treatment quality control purposes.  

¨      Supports routine and non-routine water-main flushing activities required to maintain and optimize drinking water quality.

¨      Performs site inspections of facilities and related land-use activities in accordance with established water resource protection interests, reporting deficiencies or concerns to immediate supervisor.


Data Management and Reporting

¨      Maintains data management systems required to effectively capture and manage operational data including station logs, water quality testing and sampling results, water use and consumption data, and other operational data (as needed), to allow for efficient recovery, trend analysis and regulatory reporting needs.


Communications and Outreach

¨      Responds to initial consumer inquiries, requests and complaints regarding the Town’s water quality and conservation issues.  Researches and provides information as appropriate; may investigate through site visits and sampling.  Refers unresolved customer service matters to supervisor.

¨      Supports the development and administration of water quality outreach materials required to meet Division interests as well as regulatory requirements. 

¨      Supports water conservation initiatives designed to promote conservation in each customer class.  Program shall be consistent with drought and emergency management needs, long-range sustainability goals, and satisfy regulatory requirements.

¨      Presents water quality and conservation message to various public forums including interested stakeholder groups, schools, clubs and business associations.


Emergency Planning

¨      Updates Emergency Response Plans relative to the Division.  Maintains emergency contacts and Safety Data Sheets SDS).  

¨      May respond to any departmental or broader municipally declared emergency which requires interdepartmental or intercommunity support and coordination.



¨      Assists with administrative functions to support water distribution system maintenance, water treatment facility maintenance, and larger capital improvement projects as needed.

¨      Assists with review and processing of a variety of water and sewer service applications, and provides related administrative activities as needed.

¨      Assists in research, development and maintenance of future and current outside funding opportunities.

¨      Performs special projects and related responsibilities as initiated and requested.

¨      Performs other related duties as required, directed or as the situation dictates.

¨      Regular attendance at the workplace is required.



May provide occasional supervision and functional oversight to program support staff.  Carries out supervisory responsibilities in accordance with Concord’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



¨      Bachelor’s degree in biology, chemistry, environmental science or related field plus a minimum of one year of progressively responsible experience in the application/analysis of water quality and environmental regulations; or any equivalent combination of education and experience.



¨      Basic knowledge of federal and state drinking water rules and regulations

¨      Basic knowledge of drinking water testing and laboratory procedures

¨      Basic knowledge of local, state, and federal environmental regulations

¨      Familiarity with state and federal toxic and hazardous materials storage, handling and disposal regulations.

¨      Ability to compile, analyze, and apply technical information as it relates to water quality, conservation and related water supply interest.

¨      Ability to communicate effectively and tactfully with the public, co-workers, other employees, departments, officials and other agencies.

¨      Ability to comprehend and apply technical knowledge as it relates to water uses and conservation.  Ability to analyze information and develop and present appropriate recommendations, responses and answers.

¨      Ability to efficiently and effectively communicate both verbally and in writing

¨      Ability to work effectively under time constraints to meet deadlines.



Employee is regularly required to walk, stand, sit, talk and hear.  Uses hands to finger, handles, feels or operates objects, tools or controls and reaches with hands and arms as in picking up paper, files and other common offices objects.  Employee may infrequently lift and/or move objects weighing up to 60 pounds such as tools, equipment, supplies, etc.  Employee must be able to access all levels of a construction site and traverse uneven terrain.  Vision and hearing at or correctable to normal ranges.

Administrative work is performed in a normal office environment, not subject to extreme variations of temperature, noise, odors, etc.  Moderate physical effort generally required to perform work in the field.  Periods spent outside subject to weather conditions while inspecting or directing work. Work is performed in a moderately noisy work environment, with constant interruptions.  Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished.

Operates computer, printer, video display terminal, keyboard, calculator, telephone, copier, facsimile machine and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.



The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.  The above is not intended to be an exhaustive list of all responsibilities and duties required.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

To apply for this job email your details to soliver@concordma.gov